DeltinOne
Customer engagement and service app for Deltin Casinos
DeltinOne is a comprehensive customer experience app for Deltin Casinos, allowing users to access travel services, chat with RMs, explore offers, and enjoy rewards and games—all from one platform.
Media Gallery
Visual showcase of the application interface and user experience
18 images, 0 videos
App Flow
🔐 User login via OTP authentication
✈️ Service requests for flight, hotel, or cab
📊 Real-time tracking of requests and updates
🎟️ Explore latest offers and mark event interests
💬 Chat with Relationship Manager
🎁 Play games and scratch vouchers for rewards
👤 Manage profile and preferences
🔔 Receive push and in-app notifications
Key Features
OTP-based authentication
Integrated service requests with tracking
Offers, events, and gamification features
In-app RM chat for personalized interaction
Reward and voucher system
MoEngage campaign integration
Dynamic icon switcher and in-app updates
Sentry and error boundaries for stability
My Contribution
Developed the entire React Native app from scratch to production
Implemented core modules: requests, chat, games, and rewards
Integrated MoEngage for in-app, push, and campaign notifications
Added dynamic icon switching and in-app updates using CodePush
Handled error tracking, logging, and app stability improvements
Impact
Unified all Deltin customer services into one digital platform
Enabled personalized engagement through MoEngage campaigns
Improved customer satisfaction with RM chat and gamification
Increased retention and engagement through interactive rewards
Technologies Used
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