Prathamesh

Deltin RM App

Internal relationship management app for Deltin Casinos’ RMs

The Deltin RM App is a dedicated platform for Deltin Casinos’ Relationship Managers to manage members, track service requests, and deliver personalized customer experiences in real time.

Tech Stack
React Native, JavaScript (Frontend)
REST APIs with PHP (Backend)
Deltin RM App

Media Gallery

Visual showcase of the application interface and user experience

9 images, 0 videos

App Flow

🔐 RM Login – Secure access to member network

👤 Profile Management – Edit and update RM details

👥 Member Management – View and manage assigned members with filters

☎️ Communication – Call or chat directly with members

✈️ Service Requests – Create hotel, flight, or cab bookings

📋 Request Tracking – Accept, cancel, or reschedule member requests

🎂 Events & Reminders – Track birthdays, anniversaries, and interests

🔔 Notifications – Receive alerts for new requests and events

Key Features

Member management and real-time status tracking

Direct communication tools (call and chat)

Event and reminder system for member engagement

Dynamic request control (accept/cancel/reschedule)

Notifications and alerts for all major actions

Profile management and editing

In-app updates with CodePush integration

My Contribution

Developed the entire React Native app from the ground up

Implemented in-app chat and real-time notification systems

Built member and request management modules with full control options

Integrated event reminder and tracking system for member engagement

Deployed, updated, and maintained production releases via CodePush

Impact

Streamlined member and service request workflows for RMs

Improved RM–member communication efficiency

Increased service speed and customer satisfaction

Enabled proactive engagement through reminders and event tracking

Technologies Used

React Native
TypeScript
React Query (TanStack Query)
Firebase
Paper
Lottie React Native
MMKV
Notifee
Gesture Handler
SVG
Fast Image
Gifted Chat
Moment.js

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