Deltin RM App
Internal relationship management app for Deltin Casinos’ RMs
The Deltin RM App is a dedicated platform for Deltin Casinos’ Relationship Managers to manage members, track service requests, and deliver personalized customer experiences in real time.
Media Gallery
Visual showcase of the application interface and user experience
9 images, 0 videos
App Flow
🔐 RM Login – Secure access to member network
👤 Profile Management – Edit and update RM details
👥 Member Management – View and manage assigned members with filters
☎️ Communication – Call or chat directly with members
✈️ Service Requests – Create hotel, flight, or cab bookings
📋 Request Tracking – Accept, cancel, or reschedule member requests
🎂 Events & Reminders – Track birthdays, anniversaries, and interests
🔔 Notifications – Receive alerts for new requests and events
Key Features
Member management and real-time status tracking
Direct communication tools (call and chat)
Event and reminder system for member engagement
Dynamic request control (accept/cancel/reschedule)
Notifications and alerts for all major actions
Profile management and editing
In-app updates with CodePush integration
My Contribution
Developed the entire React Native app from the ground up
Implemented in-app chat and real-time notification systems
Built member and request management modules with full control options
Integrated event reminder and tracking system for member engagement
Deployed, updated, and maintained production releases via CodePush
Impact
Streamlined member and service request workflows for RMs
Improved RM–member communication efficiency
Increased service speed and customer satisfaction
Enabled proactive engagement through reminders and event tracking
Technologies Used
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